Refund Policy
Last updated: 4/1/2026
Eligibility
Refunds apply to subscription credits within a short window after purchase; large usage or one‑time credit packs are generally not refundable.
How to Request
- Contact support with account, order ID, purchase date, and reason.
- Submit within the stated timeframe for timely processing.
Processing & Fees
Qualified refunds are returned to the original payment method and may incur payment‑channel fees; once approved, we process promptly.
Notes
If service issues prevent delivery, we will assist in resolution and provide refunds when appropriate.